Privacy

Hayes the Florist is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not send unsolicited e-mails or SMS text messages to you in the future unless you have given us prior consent.
We do not send random marketing emails to personal email addresses (spam).

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

Your name
Address
Phone numbers (land line/mobile)
Email address
Credit/debit card details

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Cookies

This website uses cookies.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

By using and browsing this website, you consent to cookies being used. If you do not consent, please disable cookies or refrain from using the site.

Please view our Cookie Policy for further information about cookies and how to disable them.

If you have any questions/comments about our privacy policy, please do not hesitate to contact us.